There seems to be a deadly arrogance amongst Christian publishers that THEY know better than the “customer” what the customer wants or needs.  I’ve  heard people say that online discussions would only promote “people who don’t know what they’re talking about”.   While  it is certain that there will be “unwanted” opinions,  isn’t that just too bad?  How dare we insinuate that there are “requirements” for what gets published as “what the people want” !  Isn’t it just “what the people want”?  What they ACTUALLY say they want?  Is there not some ability “out there” amongs the “masses” to be partners in sensing what the needs are?