Well, I thought I’d try the Toshiba PDA support, to see if there’s any news at all about Windows PocketPC upgrades…and the answer: Nada. When I told the support person that I know of nobody that owns an e740 that will EVER buy a Toshiba product again, and that I will never consider Toshiba for any new Pocket PC (which I’m going to have to purchase– when I’m able— just to saty current.)

It’s absolutely unbelievable hpow utterly callous Toshiba is being about this, and how utterly CLUELESS they are about how this affects their POTENTIAL BUYERS as well as their CURRENT (and often NO LONGER) customer base.

CONGRATULATIONS Toshiba, on one of the biggest customer reputation blunders of all time. Add to that the Blogging population of the Toshiba victims…..this is spread throughout ther Internet……nearly every customer review I read that is not on a sales site, reflects the disgust e740 owners have with being left in the lurch like this.

I have told many people that although I can’t complain , given that I paid only $140 by getting it through EBay (where it was probably available because of the upgrade issue), I STILL will never EVER buy a Toshiba product, given this kind of abandonment of existing customers.

So, let me say: NEVER BUY TOSHIBA, or you may well get screwed in the same way —- I would have chosen the IPAQ (that was an option I had when I bought the Toshiba). I wish I had. Boy do I ever. As it stands, I am happy with having a 802.11b device which I can use to check my email. But as soon as the job front situation resolves, it’s one of the first items on my list. I’m a developer, and one of the things I want to be workign on very soon is making my sites PDA-readable, and I wanto tbe able to develop for devices which will probably be dominated by devices powered by Windows Mobile 2003 . Whose to say Toshiba won’t be just as clueless about customer perception and compatibility with new upgrades? It’s something I’m not willing to risk, when there’s plenty of competitors out there.